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The Plan Enrolment Package for New Public Service Pension Plan Members can now be accessed through Your Public Service Pension and Benefits Web Portal. This package is mailed directly to new and re-employed employees upon becoming a member of the public service pension plan. It provides new plan members with general information that is important to know at the onset of joining the public service pension plan and draws their attention to parts of the plan that are time-sensitive.

Through this link, you may access the following Plan Enrolment information:

• The Administrative Process: The content of the Plan Enrolment Package and the procedures to follow once you receive it.
• Documents: The documents required by the Public Service Pension Centre to accurately establish future benefit payments.
• Plan Enrolment Form: The Acknowledgement of Plan Membership form (PWGSC-TPSGC 571).
• Secondary Evidence: The documents required by the Public Service Pension Centre as proof of age for yourself and your survivors, in the absence of a proper birth certificate or baptismal certificate.
• Complaint Escalation Process: Details on how to request a further review and/or clarification of an unfavourable decision.